... many years of indifferent and marginal service at Fort Wayne GM stores makes me want to share to all that a trip north is well worth while!
Chris Ash was my service adviser. He was very courteous and professional. The service was prompt and everything was highly satisfactory. Harold Chevrolet Angola has a fabulous team!!
Take time. Do research. Like I should have done when buying a vehicle from Harold Chevrolet, and ask the sales team who recently bought a 2011 F150 that needed coils replaced after a failed test drive. Then give me a call at your earliest convenience.
I don't doubt this dealership has new vehicles that come with zero worries, but be careful buying used vehicles. It's evident in the recent reviews something needs to be done with the quality of inspections and customer care.
In my opinion if you are buying a vehicle it should be a great exciting experience.
Nothing was done to compensate my time and the repairs that were done had to be done regardless. No one would buy a twenty thousand dollar truck if it didn't run....
I recently purchased a 2011 F150, I drove an hour and a half after finding the vehicle online. Very disappointed when I test drove it. The truck had a horrible miss. I had to baby it back to the dealership and when we arrived back truck was looked at by maintenance. The salesman and the manager informed me that the coils and plugs were bad and would be replaced.
No, I will not contact the dealership again or stop in at my earliest convenience. You see that's what's wrong with this dealership you write a honest review and you get a generic scripted apologetic response.
They also told me that once the repairs were completed the truck would be delivered. The next day I contacted the salesman and just wanted to confirm that the previously agreed to work was getting done, and to my surprise I was told that the plugs would be replaced but only 3 coils. I asked why not all six and I was told because nothing was wrong with them...
Good dealership. Found vehicle online for wife and drove an hour to look at it. Was in great condition, and negotiated with me on the bottom line price we wanted out the door with our trade. Salesman Dan was very professional, and knowledgeable about the vehicle. Very happy with the deal, and how we were treated. After a week of dealing with other dealerships trying to inflate their prices, and lowball our trade, we were about fed up. Harold's came through, gave us the deal, and vehicle we wanted. Thanks!
I'm all set now though, my neighbor and I fixed the tailgate. The rats nest has been removed from the air filter box, and I'll be getting a second key soon.
They honor appointment times, do great work, and are priced appropriately. The personal attention and concern that Brian and Chris share are truly uncommon. After 30+ years of frequenting dealership service departments, Harold' s rates with the best.
I love Harold Chevrolet's service department!
With much hesitation, I took delivery of the truck only to be disappointed even further. The tailgate did not latch and fell as I was driving. I thought something broke the first time it happened, but I'm working on getting that fixed... Next you are not going to believe it, but in the air filter box was a huge rats nest. I was shocked to say the least. So for the next few years I'm paying on a truck that I do regret buying. Oh, and it only came with one key, so I get to buy one of those in the near future.
Bought a 2018 Chevy equinox today and the entire experience with Harolds was top notch. My sales rep, Jim, was awesome in helping me choose the right vehicle for me and Dan and Justin were equally as helpful and professional. Thank you for all your help and making this an easy and enjoyable purchase experience.
This dealership lacks attention to detail and lacks respect to their customers.
Harold Chevrolet Buick Inc is a US Car Dealer based in Angola, Michigan. Harold Chevrolet Buick Inc is located at 824 N Wayne St, Angola, IN 46703, USA.
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